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CUSTOMER SERVICE

Thank you for Choosing BLOKKZ.

Problems Checking Out?

If you are having difficulties checking out, please contact our sales team at sales@blokkz.com or call 714.267.8440 to help walk you through the check out process. We also accept phone orders.

RETURNS POLICY

You may return most new, unused items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

SHIPPING

When you place an order, we will ship your product via Priority Mail for you based on the availability of your items. Most orders ship within 24 to 48 hours except for orders received on Saturday, Sunday or Holidays.


FREE SHIPPING - We offer free shipping to for all orders within the continental USA. International orders will require additional shipping charges and will be quoted on individual orders. Orders being delivered to Hawaii and Alaska may also require additional shipping charges. Will be quoted on individual orders. You will be contacted by a sales representative prior to your credit card being processed.


INTERNATIONAL SALES

Please contact our sales department for all international sales.

sales@blokkz.com or call 714.267.8440


Proposition 65 Warning

Some products may contain chemicals, including lead, known to the State of California to cause [cancer, and] birth defects or other reproductive harm. For more information about Proposition 65 click here



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